Frequently Asked Questions

How much does it cost for children to ride?

Children under 42” ride free with paying adult (one child per adult). For children over 42” the fare is $1 per trip.

What are the hours of operation for the vans?

Our earliest pick-up is 5 a.m. Our latest pick up is 6 p.m.

What are the hours of operation for the buses?

GWTA buses run Monday through Friday 5:30 a.m. – 6:30 p.m. and Saturdays and Holidays 9:30 a.m. – 6:30 p.m. Last buses leave the Transfer Center at 5:30 p.m.

Do you have bus passes or tickets for the week or month?

We do not offer weekly or monthly passes at this time. We do, however, have an 11-Ride Pass, which is available for $10 at the ticket window.

Single ride bus tickets can be purchased for $1.

Can I prepay?

You can stop by the ticket window at the Transfer Center to purchase bus or van tickets in advance.

How do I to apply for employment with GWTA?

Goldsboro-Wayne Transportation Authority (GWTA) is a drug-free workplace and an Equal Opportunity / Affirmative Action Employer. Qualified applicants are treated without regard to their race, color, creed, religion, nationality, place of national origin, age, marital status, veteran status, or mental or physical disability. For employment opportunities, please complete an Employment Application and drop it off at the GWTA offices. Please click here for an Employment Application.

What time do you start on holidays?

Service is available every day except Sundays, New Year’s Day, Memorial Day, Labor Day, Thanksgiving Day and Christmas Day. Service operates on a Saturday schedule on the following holidays: Martin Luther King Jr. Day, Good Friday, Juneteenth, Independence Day, Veterans Day, The Friday after Thanksgiving and Christmas Eve.

Do you go to the Butterball facility, Sanderson Farms or Rose Hill?

We do not service these locations at this time.

How can I get a bus stop, bench or shelter near my home?

Please speak with the director of GWTA, Fred Fontana. He can be reached at (919) 736-1374. You may also send an email to gwta@waynegov.com.

Is this Medicaid transportation?

No. GWTA is a Medicaid transportation provider. To speak to Medicaid directly please call (919) 731-1095.

Are you going to give students a discount?

We don’t have student discounts. However, Wayne Community College has a return ride offer for students. Contact Wayne Community College to learn more!

Are there cameras on board GWTA vehicles?

Yes. For the safety of our passengers and our operators all GWTA vehicles are equipped with security cameras. Cameras monitor video and audio activity.

Does Amtrak come to the new Transfer Center?

The Amtrak bus service comes through the new Transfer Center. Contact Amtrak for tickets and schedules. Amtrak’s train service does not come through at this time.

Do you have van passes?

Rural & Urban General Public Transportation (RGP/UGP) tickets can be purchased at the Transfer Center.

Do you go to the Mount Olive Pickle Factory?

Yes, GWTA runs a connector route between Goldsboro and Mount Olive. Click here to see the Mount Olive Schedule.

I have unique mobility needs. Can GWTA accommodate me?

Yes! GWTA is fully accessible for our riders with wheelchairs, site and hearing differences.

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